FAQs

What class is best for beginners?

Foundations classes are a great way for beginners to get a feel for the style! We have foundations classes for almost all styles in Open Class Series. 

OG’s club is also beginner friendly and caters for mature dancers who may not want to do floor work etc. That being said, beginners are welcome to join any class and options will be given to provide for different ability levels etc.

I have never danced before, should I join a foundations class or book a 1 on 1 session?

It’s up to you! A 1 on 1 session is a great way for both you and the instructor to see where you’re at, giving more opportunity to gain more personalised tips.If you’re keen for a group class, foundations classes are a great way to get a feel for the style. 

Private / 1 on 1 Sessions

To schedule a private session with one of our instructors please download the Top Rock Studios App and check out the “Trainers” tab. Here you will see our instructors who are available to book by request via email at info@toprockstudios.com

Do I need to book into a class before my first visit? How do I book myself in?

Yes! Please book yourself in to secure a spot in the class. To book in, download the Top Rock Studios app and create an account. From there, you select the class you would like to book into. For 1 on 1 sessions, go to ‘trainers’ and select a date/time you would like to book.

How do I book in for a workshop or event?

Top Rock Studios is host to many great workshops and special guest events. To see what upcoming workshops & events we have please check out the “courses” tab in the Top Rock Studios App.

How do I hire the studio space?

Our beautiful space is available for hire for classes, workshops, photo/video shoots, events and more. You can check available times and book via the “Facilities” tab in the Top Rock Studios App.

What is your late cancel/no show policy?

Cancellations/rescheduling classes need to be made more than 2 hours prior to the class starting. We are understanding that circumstances can change, though have kept in place that the class fee will be charged for last minute & no show cancellations.

Single Class Pass or Unlimited Membership?

Single Class Passes are great for those who may want to test out a new class or who might not be able to take class consistently.

However if your looking to train more than 3 classes a week we definitely recommend joining our Unlimited Membership. For a set fee every week you will have access to take all of our classes with the option to pause your membership (by request) if you know you will be away for longer periods of time (holidays, emergency etc).

How much is a one-off class?

$22 (excl. GST)

Can I bring a friend & share the credits in my class pack/membership?

Yes! The 5 class pack and OCS 3 memberships allow you to use a credit for a friend.

Can I pause my membership?

You may temporarily defer your membership for travel or medical reasons if all amounts payable for your membership are paid up to date. You will need to produce satisfactory supporting documentation when you apply for a deferral. You must apply for a deferral at least 24 hrs prior to your requested start date. You may temporarily defer your membership no more than 4 times throughout the calendar year. We are entitled to charge you the deferral fee for processing your application.

Can I terminate my membership?

If your membership is ongoing, it will continue unless you tell us in writing at any time that you do not wish your membership to continue. You can terminate at any time by giving us at least 7 days prior written notice.

Can I cancel before a class without being charged?

Late cancels can be made prior to 2 hours of the booked class without being charged, if the member is booked in for the class and cancels within the 2 hour time frame, the class fee will be charged as the space in class was held for that member.

When will my weekly membership renew?

7 days from the day you started your membership.

Do you offer Facility Hire?

Send us a direct message/email ahead of time to book the studio.

Facility hire for members will be at a 50% discount than for non-members.

Late cancellation can be made prior to 24hrs hours of the booked time without being charged.

Can I book a private lesson?

Absolutely! Send us a direct message/email and we will organise a time that suits both you and one of our instructors. From there you can work on any goals you have in mind together.